Massage Therapy: Commonly Asked Questions and Answers
Is there an age limit for receiving a massage?
Yes you need to be at least 18 years of age and if you’re lucky enough to look younger than 18 then please bring proof of ID.
Can you accommodate specific health concerns or conditions?
On your first visit to our spa. You should tell the therapist of any medical conditions you may have, or if you are on any medications. Also tell the therapist of any skin conditions, recent scars (under 18 months old) and of any moles that bleed etc. If you are unsure and have any health issues then we would advise you consult your doctor first.
We have a list of contra-indications, this list gives some general advice of when a massage is not appropriate. This list is by no means exhaustive, So if there are ANY concerns you may have we urge you to consult your General Practitioner.
Do you take insurance claims?
Some health insurance plans cover massage therapy, for treatment of certain conditions. Yes we do, please provide us with the relevant paperwork when you arrive.
How do I pay for my massage session?
We accept Visa and Mastercard credit cards.
Google Pay
Apple Pay
You can also pay with cash.
We do not accept cheques.
I am worried about getting aroused, will this be a problem?
If I had a penny for every time this question was asked, I could have retired long ago.
But to clarify: Sometimes men might get an erection during full body massage. Touching parts of the body can activate the parasympathetic nervous system, (the parasympathetic nervous system is part of the autonomic nervous system, the other being the sympathetic nervous system) this can result in the client getting a semi erection or complete erection. If you feel concerned then wearing underwear might help with any erection issues.
Also when you are having your massage session and you are not comfortable being totally naked, ask the therapist to cover you, she will cover you with a towel and only expose the part of your body that he or she is working on.
Should I talk or keep quiet during the massage?
It is totally up to you, if you want to talk with the massage therapist to help you to get comfortable, that's fine. Music will be playing in the background, if you want complete silence then tell the therapist and they will turn the music off
What is your cancellation policy?
If you have prebooked online cancellations are only accepted 48hrs prior to your booking.
What kind of products do you use during the massage?
We use only use pure fractionated coconut oil. For the aromatherapy sessions essential oils are used. But these are discussed beforehand with the therapist.
Are walk-ins accepted, or is it appointment-only?
We prefer and do ask our clients to book a specific time and length of massage. As there might be a long wait otherwise. If you are not in a hurry and want to relax beforehand, then that is fine.
Do you have any customer reviews or testimonials?
Yes this is link to the workshop reviews page
Can I request a specific gender for my therapist?
Of course you can, a list of our therapists is near the bottom of this webpage
How can I book an appointment?
The best way to book is by calling 01763258002 this is fairly instant. You can use the WhatsApp link, but this is best for next day bookings. The reason I say this is because the time texts are exchanged available times change. Or you can book online, again booking for the next day is best.
Can I just use the facilities?
If you wish to come over and just use the Sauna then there will be a nominal fee to cover running costs, towels and shower are included. At present the fee is £10
We are a couple, can we come to the Spa together?
Couples are more than welcome, a half hour massage for couples is £130 for both and that is for half an hour each. We do longer sessions.
What amenities do you have available?
We have a 6 person sauna and a chill out area near to the sauna. Free hot and cold (non-alcoholic) drinks are available